Privacy Policy

Last updated: November 11, 2026

Upmkt Digital LLC ("upmkt," "we," "us") is a digital marketing agency. We manage paid advertising for ecommerce brands ("brands") on platforms including Meta (Facebook and Instagram). This policy explains what data our tools access, how we use it, who we share it with, and how to ask us to delete it.

1. Who is responsible

Upmkt Digital LLC
181 Gulf Point Road, Santa Rosa Beach, Florida 32459
Website: upmktdigital.com
Email: hello@upmktdigital.com

We work on behalf of each brand under our agreement with that brand.

2. What data we access

When a brand authorizes our app to access its Meta accounts, we may access:

  • Ad account and business settings

  • Campaigns, ad sets, ads and ad content (images, video and copy)

  • Facebook Page and Instagram account information connected to the ads

  • Performance results, such as spend, impressions, clicks and conversions

  • Pixel and Conversions API status

  • Account change history

We only access accounts a brand has authorized us to manage. If a brand provides a customer list to build advertising audiences, the list is hashed (encrypted) before it is sent to Meta.

3. How we use it

  • To report on performance and build dashboards for the brand

  • To plan, create and update ads, budgets and audiences in the brand's accounts. Changes are reviewed and approved by our team.

  • To keep a record of the changes we make

  • To analyze performance and improve results

4. Service providers

We use trusted service providers to do this work, including:

  • AI service providers, to help analyze performance and draft ads and reports

  • Cloud hosting, database and storage providers

  • Collaboration and communication tools

These providers process data only to provide services to us. Some may store data on servers located outside the United States.

5. Who we share data with

  • The brand that owns the account, and the people that brand authorizes

  • Our team members and contractors who work on that brand

  • The service providers described above

  • Meta, as needed to run the brand's ads

  • Government authorities, when required by law

We do not sell data, and we do not share one brand's data with another brand.

6. How long we keep it

We keep a brand's data while we manage its accounts. When our work with a brand ends, we delete its data within 30 days, unless the law requires us to keep it longer. Database backups are deleted automatically within 30 days.

7. How to request deletion

To ask us to delete data:

  1. Email hello@upmktdigital.com with the subject line "Data deletion request."

  2. Tell us the brand or ad account and what you would like deleted.

  3. We will confirm your identity and that you are authorized to make the request.

  4. We will complete the deletion within 30 days and confirm by email.

A brand can also remove our app's access at any time in its Meta Business settings.

8. Your other rights

You can ask to see or correct the data we hold by emailing hello@upmktdigital.com.

9. Changes to this policy

If we change this policy, we will update this page and the "Last updated" date above.